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ISO PROCESS & TRAINING

Main Processes and Purpose

PROCESS MANAGEMENT – WAYTOUMRAH.COM
This process outlines the systems to be implemented at the Waytoumrah.com office to ensure that customer’s requirements are fully met through the services provided by Waytoumrah.com
QMS – MANAGEMENT RESPONSIBILITIES AND ROLES
This process is intended to define management’s responsibilities and roles in establishing and maintaining a quality management system in an effective manner
CONTROL OF QMS DOCUMENTS
The purpose of this process is to state:
• Method of allocating numbers to processes, instructions, etc.
• Procedure for preparation of new documents and revision of existing documents.
• Procedure for distribution of these documents.
• Procedure for retention of records on Issue & Distribution of documents.
• Maintenance of National and International Standards.
NON-CONFORMANCE CONTROL
This process is primarily aimed at establishing systems for reviewing non-conformances in services provided by Waytoumrah.com to take effective corrective actions.
CORRECTIVE & PREVENTIVE ACTION
To define the corrective / preventive measures taken when non-conformity is observed in the Product Quality or noncompliance of systems is detected.
INTERNAL AUDIT OF QMS
The aim of this process is to ensure that the Quality Management Systems laid down by the company is effectively implemented.
MEASUREMENT, ANALYSIS & IMPROVEMENT
This process is to set forth systems for monitoring output quality of business processes by making measurement of key parameter, data analysis, and identifying areas for continuous improvement.
TRAINING:
The management attaches lot of importance to determine the requirements of customers accurately and fulfills them. Hence regular customer interactions and training program are vital for the company. For that purpose a team composed of professional trainers are ready to deliver training and presentation to customers and their foreign agents.
 
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